Mike is currently making email suck less at Nylas.
Head of Product & Customers - Nylas
October 2018 - Present
Head of Solutions Engineering - Nylas
August 2017 - October 2018
Platform Engineer - Nylas
June 2016 - August 2017
Helped businesses integrate Nylas' API into their applications.
Led multiple initiatives to improve customer satisfaction and NPS for a small team supporting hundreds of businesses.
Improved Nylas' sync-engine robustness through various bugfixes, increasing account sync success rate from 97.5% to 98.2%
Re-built download flow leading to a 15% increase in conversion rate in Nylas Mail downloads.
Founder - Gest
November 2013 - June 2016
Built, assembled and tested multiple working prototypes of Gest.
Raised $200k through Capital Factory accelerator.
Designed and launched Kickstarter campaign successfully raising $200k
Created concept video and website that went viral, bringing 9,000 unique subscribers and 1m+ impressions