nylas-meeting.jpg

Mike is currently making email suck less at Nylas.


Experience

Head of Product & Customers - Nylas
San Francisco
October 2018 - Present

Head of Solutions Engineering - Nylas
San Francisco
August 2017 - October 2018

Platform Engineer - Nylas
San Francisco
June 2016 - August 2017

Helped businesses integrate Nylas' API into their applications.

Led multiple initiatives to improve customer satisfaction and NPS for a small team supporting hundreds of businesses.

Improved Nylas' sync-engine robustness through various bugfixes, increasing account sync success rate from 97.5% to 98.2%

Re-built download flow leading to a 15% increase in conversion rate in Nylas Mail downloads.
 

Founder - Gest
San Francisco
November 2013 - June 2016

Built, assembled and tested multiple working prototypes of Gest.

Raised $200k through Capital Factory accelerator.

Designed and launched Kickstarter campaign successfully raising $200k

Created concept video and website that went viral, bringing 9,000 unique subscribers and 1m+ impressions